Privacy Policy
[Yours barista school] ("we," "our guide service")
provides Japanese cultural experiences, including matcha tea experiences, calligraphy workshops, and kimono experiences. We are committed to protecting the personal information of our customers and handle all personal data in accordance with this policy and applicable laws and regulations in Japan.
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1. Collection of Personal Information
We may collect personal information such as your name, contact details (phone number, email address), nationality, and booking details when you make a reservation, inquiry, or participate in our experiences (matcha, calligraphy, kimono).
All information is collected through lawful and fair means.
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2. Purpose of Use
We use personal information solely for the following purposes:
- To manage reservations and respond to inquiries
- To provide safe and high-quality cultural experiences
- To communicate important information regarding bookings
- To improve our services through anonymized data analysis
- Any other purpose clearly communicated in advance
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3. Management and Security
We implement appropriate safeguards to prevent unauthorized access, loss, misuse, or leakage of personal information.
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4. Disclosure to Third Parties
We do not share or disclose personal information to third parties without the customer’s consent, except when required by law.
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5. Use of Photos and Videos
Photos and videos may be taken during the matcha, calligraphy, and kimono experiences. These images may be used for promotional purposes, including posting on our website and social media platforms (such as Instagram, Facebook, etc.).
By participating in our services, you agree to the use of such photos and videos unless you notify us in advance that you do not wish to be included.
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6. Outsourcing
If we outsource the handling of personal information (e.g., booking systems or payment services), we ensure appropriate supervision and data protection.
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7. Access, Correction, and Deletion
Customers have the right to request access to, correction, or deletion of their personal data. We will respond in accordance with applicable laws.
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8. Compliance and Review
We comply with relevant privacy laws in Japan and will review and improve this policy as necessary.
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Effective Date: April 1, 2026
Yours barista school